Shipping policy

Shipping Policy

Processing time

Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Delivery time

Once shipped, orders typically arrive within 7–10 business days, depending on your location. You'll receive a shipping confirmation email with tracking information once your order ships.

Shipping rates

Shipping costs are calculated at checkout based on your location and order details. [Add a flat rate or free-shipping threshold here if you offer one.]

Where we ship

We currently ship from Rochester, New York, United States. [Specify whether you ship domestically only or internationally as well.]

Delays

Occasionally, delivery may be delayed due to carrier issues, weather, customs (for international orders), or high order volume. We appreciate your patience and will do our best to keep you updated if a significant delay occurs.

Lost or missing packages

If your tracking shows delivered but you haven't received your package, or if your package appears lost, contact us at ronanturkovich@gmail.com and we'll help investigate with the carrier.

Questions

Reach out to ronanturkovich@gmail.com with any shipping questions.